Office & Commercial Cleaners in Godalming – Providing Consistent Customer Satisfaction

Alternative Cleaning Limited are committed to fully meet the requirements of its customers for commercial cleaning Godalming. The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realising that goal.

Alternative Cleaning Limited believes in the concept of client and supplier working together in pursuing total customer satisfaction and in continually striving for improvements in service quality.

Achieving customer satisfaction is based on 3 fundamental principles:

  • Ensuring that we fully identify and conform to the needs of our customers.
  • Looking at our service provision processes, identifying the potential for errors and taking the necessary action to eliminate them.
  • Everyone understanding how to do their job and doing it right first time.

To ensure customer satisfaction is successfully implemented, management and staff will be responsible for identifying customer requirements and ensuring that the correct procedures are followed to meet those requirements.

The principles and objectives will be communicated and available to staff at all times. Training will be an integral part of the strategy to achieve these objectives.

Our Company will constantly review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.

We shall ensure that all our personnel understand and fully implement our Company’s objectives and are able to perform their duties effectively through an ongoing training and development programme.

We can provide consistent customer satisfaction cleaning commercial properties in surrounding areas such as Guildford, Farnham, Aldershot, Farnborough, Camberley and Basingstoke.

Commercial Cleaning Godalming – It’s time you tried the Alternative.

Canteen cleaning Godalming